Refund Policy

We do not accept returns, exchanges, or refunds. All sales are final*. Please note, Gemzeez reserves the right to refuse all returns.

We cannot guarantee any changes made to an order after an order is placed. If you have any questions, please contact customer service at hello@gemzeez.com. 

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package.

We cannot guarantee your Gemzeez will last up to the desired date as it is a DIY kit and results may vary.

 *For a limited time, we are offering a money back guarantee on your Gemzeez Starter Kit. Offer only applies to the first kit per customer. If multiple kits are purchased, only one kit will be refunded.