Refund Policy

We do not accept returns, exchanges, or refunds. All sales are final*. Please note, Gemzeez reserves the right to refuse all returns.

*We cannot guarantee any changes made to an order after an order is placed. If you have any questions, please contact customer service at 

In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing products within 14 days of receipt of the package.

We cannot guarantee your Gemzeez will last up to the desired date as it is a DIY kit and results may vary.